Tourism Management
Teaching experience in:
- Tour Operations - designing packages, contracts, costings, reporting
- Networking in Tourism - importance of maintaining contacts, attending travel shows, networking cards
- Destinations - niche, attractions, purpose of travel, romantic destinations, adventure, domestic, international
- Sabre - flights, hotels, cars, ticketing
- Profiting from Retail - finding and keeping your client base, importance of customer service
- TRAMS ClientBase - travel agency management system to track and maintain personal and travel data on customers
- Selling Tourism and Hospitality - successful traits, getting started, buyer-seller relationship, managing sales process
- TICO (Travel Industry Act) - provide overview in preparation for TICO exam
- Reality Tourism - organized guest speakers and field trips (see below)